Privacy Policy
1. Introduction
Welcome to sevex (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our site. By using the Website, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Data
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Data
We also collect technical data automatically, including IP address, browser type, operating system, device information, and browsing behavior through cookies and similar technologies.
3. How We Use Your Information
We use your data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone (+1 (469) 550-5093
- Improving the Website, products, and services
- Complying with legal obligations and preventing fraud
- Sending marketing communications, if you have opted in
4. Sharing and Disclosure
We may share your information with:
- Service providers that perform order fulfillment, payment processing, and shipping
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing activities, only with your consent
We do not sell or rent your personal data to third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our Website uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage cookie settings through your browser. Disabling cookies may affect certain functionalities of the site.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. When data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
8. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is completely secure.
9. Links to Third‑Party Sites
The Website may contain links to external sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after changes constitutes acceptance of the revised policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (469) 550-5093
Address: 8444 Northwest Oak Drive, Dallas, Texas 75235, United States